Frequently Asked Questions
Everything you need to know about shopping with Fittes 🍁
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping across Canada and the US usually takes 3-7 business days depending on your location.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Fittes 🍁 ships primarily within North America. We are working on expanding our logistics to support international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I contact customer support?
Our support team is available via email at support@fittes.com or through our website's live chat during regular business hours, Monday through Friday.